Call waiting/Call forwarding is not working
This service allows a customer who is already conversing with another party to be informed by a call waiting tone of 15 seconds duration that another call is waiting. He can then choose one of the following:
|-||Ignore the new call.|
|-||Terminate the call in progress and accept the new call.|
|-||Hold the original call and accept the new call.|
In the held configuration, the customer can switch between the two calls as many time as he needs, or terminate the call in progress and initiate the held one.
Call Waiting Service
To activate: press *43 #
To deactivate: press # 43 #
- if call waiting is not working or you can see caller id of first caller but you cannot see caller id of second caller try to deactivate and re-activate the call waiting service using the code combination
- otherwise call customer care and register your complaint because a technician visit is required to co-ordinate with main office engineers.
Incoming calls to a customer with this service are forwarded to another number (be it a pager, mobile or voice mail). Outgoing calls are not affected by the service. Call Forwarding is available in 3 options:
|-||Call Forwarding - Unconditional|
To activate: press *21*( enter telephone number calls to be forwarded to) #
To deactivate: press #21# ( from your own telephone)
|-||Call Forwarding - on No Reply|
To activate: press *61*(telephone number calls to be forwarded to)
To deactivate: press # 61 #
|-||Call Forwarding - on Busy|
To activate: press * 67 * (telephone number calls to be forwarded to) #
To deactivate: press # 67 #
To deactivate all above: press ##02#
- if there is issue with landline service such as No Dial Tone, No incoming or outgoing calls, no sync etc then call forwarding may also not work
- so please call customer care center and register your complaint for troubleshooting.