Please Note

Etisalat customer care number is 101 or 800101. Du customer care number for fixed home service is 043905555. I am not related to Etisalat and Du, blog was prepared with the help of Internet resources.

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Reset the Etisalat Internet Password

User Safety - Reset the Etisalat Internet Password

Yesterday your internet was working all fine. Today when you woke up your router is either showing orange/red color for internet connectivity or your browser is showing “Internet username and password is being used in another location …..”  And when you try dial up connection upon the instruction provided by 101 Customer Service Representative you suddenly kicked out from the system.

Your internet username and password can be used in another location and if your
  • router wifi is open or your wifi password is your mobile number
  • you are sharing the internet with other people but your router password is blank or admin or password

  • There is 50AED cost for changing the password
  • Before you reset the internet password, make sure you know how to configure your router because you should put your new password in your router
  • Change your internet password regularly in the interval of 80-90 days for best practice

1) Reset our password
  •  Go to
  •  Type your current username and password
  •  Type your new password twice and press submit
  •  Upon successful password change you will receive successful message

2) Configure your router
  • Login to your router
  • Configure the password for PPPoE connection
  • Save settings and reboot your router
  • Sometime restarting of the ONT is also required if you are exceptional