Please Note

Etisalat customer care number is 101 or 800101. Du customer care number for fixed home service is 043905555. I am not related to Etisalat and Du, blog was prepared with the help of Internet resources.

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Which one is good Du or Etisalat ?

Which ISP is better in UAE - Du or Etisalat ? 

Competition between the country’s two operators Etisalat and Du intensified from December 2013, when mobile users were allowed to switch between companies while retaining their phone number. But there were a significant number of complaints following the introduction of mobile number portability, with customers saying they could not migrate easily between the two operators.

The below table summarizes some aspects of mobile network performance (conducted by TRA)

As per TRA (Telecom Regulatory Authority, UAE) consumers anywhere in the UAE can decide between Du and Etisalat for fixed services (landline and Internet, IPTV provisioning not feasible yet). Both are sharing their network in various parts of UAE. 

Bitstream service refers to the work order issued by Etisalat to serve Du customers (means Du will use Etisalat network to serve its customer) and FNL service refers to the work order issued by Du to serve Etisalat customers (means Etisalat will use Du network to serve its customers).

When it comes to fixed services, you have to consider both quality and price.

The below chart summarizes the service aspects.

I've not compared the price in above table as there is promotions, different packages, offers. For the best price list you can check their websites ( and or call their call centers (800101 for Etisalat and 043905555 for Du).

Enjoy !

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